Postponement or cancellation of a Course

  • Customer may request, by giving Training Provider notice in writing inadequate advance, the postponement of a confirmed or agreed Course, provided that, if the postponement request is received by Training Provider less than seven (7) days prior to the Course Date, Customer shall pay a rescheduling charge equal to fifteen percent (15%) of the Course Price.

 

  • Customer may cancel a confirmed or agreed Course at any time, provided that, in such event, Customer shall pay a cancellation charge equal to forty percent (40%) of the Course Price.

 

  • If the Customer fails to request the setting of the Course Date for one or more Courses included in the Contract within one month of the acceptance of the Training Proposal, such Course(s) shall be deemed cancelled and Clause above will apply.

 

  • Training Provider reserves the right to cancel a Course or re-schedule a Course Date at any time and for any reasons. Training Provider shall endeavor to inform Customer as soon as possible of the cancellation or rescheduling, and in case of rescheduling, to offer a new Course Date reasonably convenient for Customer. In case of cancellation, Training Provider shall refund the Course Price to Customer without undue delay. Such refund will be the only remedy available to Customer in case of cancellation by Training Provider.